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Privacy Policy

Last updated: June 1, 2024

1. Introduction

At LeakzAlert, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our water leak monitoring services.

2. Information We Collect

2.1 Personal Information

  • Name and contact information
  • Property address and details
  • Payment information
  • Account credentials

2.2 Device and Usage Information

  • Sensor data and readings
  • Device identifiers and IP addresses
  • Usage patterns and preferences
  • System logs and error reports

3. How We Use Your Information

  • To provide and maintain our water leak monitoring services
  • To send alerts and notifications about potential leaks
  • To process payments and manage your account
  • To improve our services and develop new features
  • To communicate with you about service updates and support
  • To comply with legal obligations

4. Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Secure data storage and backup procedures

5. Your Rights and Choices

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Export your data in a portable format

6. Third-Party Services

We may use third-party services for:

  • Payment processing
  • Cloud storage and hosting
  • Analytics and monitoring
  • Customer support

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: privacy@leakzalert.com
  • Phone: +1 (555) 123-4567
  • Address: 123 Water Safety Way, Suite 100, San Francisco, CA 94105