Terms of Service
Last updated: June 1, 2024
1. Agreement to Terms
By accessing or using LeakzAlert's water leak monitoring services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our services.
2. Service Description
LeakzAlert provides 24/7 water leak monitoring services using sensor technology. Our service includes:
- Installation and maintenance of water leak sensors
- Continuous monitoring of your property
- Immediate alerts in case of water leak detection
- Professional support and emergency response coordination
3. User Responsibilities
As a user of our services, you agree to:
- Provide accurate and complete information during registration
- Maintain the security of your account credentials
- Ensure proper installation and maintenance of sensors
- Keep your contact information up to date
- Respond promptly to alerts and notifications
4. Service Limitations
While we strive to provide reliable service, you acknowledge that:
- Service may be affected by internet connectivity issues
- Power outages may impact sensor functionality
- Environmental factors may affect sensor performance
- We cannot guarantee prevention of all water damage
5. Payment Terms
Our services are provided on a subscription basis. You agree to:
- Pay all fees associated with your subscription
- Provide valid payment information
- Authorize automatic billing for recurring charges
- Notify us of any billing issues within 30 days
6. Cancellation and Refunds
You may cancel your subscription at any time. Refunds are subject to our refund policy:
- Monthly subscriptions can be cancelled at any time
- Annual subscriptions may be eligible for prorated refunds
- No refunds for partial months of service
- Equipment purchases are non-refundable
7. Intellectual Property
All content, features, and functionality of our service are owned by LeakzAlert and are protected by intellectual property laws. You may not:
- Copy, modify, or create derivative works
- Reverse engineer or attempt to extract source code
- Use our trademarks without permission
- Remove any copyright or proprietary notices
8. Limitation of Liability
LeakzAlert shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of profits or data
- Service interruptions or failures
- Any damages beyond the amount paid for the service
9. Changes to Terms
We reserve the right to modify these terms at any time. We will notify you of any changes by posting the new Terms of Service on this page and updating the "Last updated" date.
10. Contact Information
For questions about these Terms of Service, please contact us at:
- Email: legal@leakzalert.com
- Phone: +1 (555) 123-4567
- Address: 123 Water Safety Way, Suite 100, San Francisco, CA 94105